2.7
4.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Discover the all-new THAI mobile app experience.

Effortlessly explore deals and promotions, book flights, manage your check-in and reservation and earn and spend Royal Orchid Plus miles.

With the new design, we will regularly enhance the app with new features to deliver the Smooth as Silk experience our travellers expect. In this first release we are starting with:

* A new home screen showing your upcoming trips, a count-down to your check-in, promotions and fare deals and your Royal Orchid Plus membership status.
* Intuitive flight booking for your next vacation, business trip or short getaway and now you can pay with cash + miles too!
* Simple management of your booking, seat and meal selection and the ability to book special service requests with ease.
* Real-time notifications for flight status, booking changes, fare deals, promotions and more.
* Book a car, a hotel, travel insurance and other services to ensure your trip is a seamless experience (applicable for select markets).
* Check-in as early as 24 hours prior to departure and download your boarding pass.
* Access onboard magazines and preview inflight entertainment, all from the app.
* Biometric sign-in to ensure secure and convenient access to your bookings, past trips and Royal Orchid Plus membership information.
* Help and assistance whenever you need it, through our dedicated customer service features and virtual assistant.


Welcome onboard and experience the Royal Orchid Service
Updated on
Apr 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
4.56K reviews
Praput Chivapornthip
May 2, 2024
As of 2 May 2024, all my flights, which I added into the app, are all gone and unable to add the flight. The app keeps saying that flight already exists, and it does not allow me to add. I have to reinstall the app, and then some of my flights start to show in the app, but after closing the app and reopening, all the flights are gone again. Also, I am unable to check in or select the seat, I need to use the website to select the seat and check-in. Please fix the problem ASAP.
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Stocky
May 2, 2024
Installed the latest version hoping this will fix the previous issues. Yes it now runs but if I try to sign in to my Royal Orchid account it gives an error message. The sign in details work fine in my browser but not in the app. Remains 1 star, would rate 0 if possible.
1 person found this review helpful
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Peter L
May 2, 2024
Flawed app. Can't even log in to the latest version. Seems Thai Airlines needs to find a reputable developer that can build robust apps. Do they realise a bad customer experience makes people question whether they can actually run an airline?
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What's new

* Refreshing new design.
* Biometric login, Royal Orchid Plus profile view.
* Real-time notifications and Detailed Trip view.
* Add your boarding pass or Royal Orchid Plus membership card to Google Wallet.
* Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go.
* Single sign on enabled for our ROP user.
* Bug Fixes